This is unfortunately just the way Outlook displays IMAP accounts, and not something we can control. In the “Outgoing Server” tab, check My outgoing server (SMTP) requires authentication and make sure Use same settings as my incoming mail server is selected: A new “Internet E-mail Settings” window appears. Do not click “Test Account Settings” or “Next” yet they will not work until you complete the next steps.Ĭlick the More Settings button.Make sure that “Require logon using Secure Password Authentication (SPA)” is not checked.This password may be different from your master “My Account” password with our company.

This is the password you chose for this email address when you created the mailbox in your account management control panel.

Type your email password into the “Password” box.

Enter your email address again as the “User Name”.

Enter for both the “Incoming mail server” and “Outgoing mail server (SMTP)”.

The address must be the email address of the mailbox you created in your account management control panel. It should usually be your real name, such as Bill Gates or Joan of Arc.

“Your Name” is the name that other people will see when you send them email.

If you’ve previously used Outlook and it doesn’t prompt you, click the File tab, then the Add Account button: If you’ve never used Outlook before, it will prompt you to create a new account. Use the Start menu to start Outlook 2010. Entering your email address makes sure that the instructions below are correct. If you prefer to create a “POP3” connection, see our Outlook 2010 POP settings page instead.īefore you continue, you should enter your email address (the address you want to set up in Outlook) in the box above.

These instructions create a “IMAP” connection using SSL security. This page explains how to set up Microsoft Outlook 2010 to send and receive email for an email mailbox you’ve created. Since we no longer offer support for Outlook 2010, the information below is provided only for historical reasons, and should not be used to setup new computers or addresses. If you’re looking for a free mail program, Mozilla Thunderbird is much more reliable than old versions of Outlook. It has numerous bugs and problems, particularly with IMAP connections, and does not work well if you also read mail on other devices like a phone or webmail.If you like the Outlook program, you can get a modern, reliable version from Microsoft for just a few dollars a month. We no longer support or recommend Outlook 2010.

How to add email to outlook 20110